What is the MCE Sentry Destination Dispatch plugin? - MCE Sentry Destination Dispatch 3.0.0

MCE Sentry Destination Dispatch Plugin Guide 3.0.0

Applies to
MCE Sentry Destination Dispatch 3.0.0
Last updated
2022-11-09
Content type
Guides > Plugin and extension guides
Language
English
Product
MCE Sentry Destination Dispatch
Version
3.0

The MCE Sentry Destination Dispatch plugin integrates the MCE Sentry elevator system into Security Center, allowing users to monitor and investigate events related to MCE Sentry entities.

Administrator tasks using Config Tool

You can use the plugin to do the following:

  • Add MCE floor markings and destination input devices as entities in Security Center.
  • Configure access rules to provide cardholders and cardholder groups with access to MCE floor markings. For more information on cardholder configuration, see About cardholders.
  • Create security levels for MCE floor markings, where MCE floor markings are universally accessible or accessible through access rules. Security levels can be set at all times, or on a schedule.
  • Associate destination input devices, which are the kiosks used by cardholders to select their desired floor, to MCE floor markings or elevator cars.
  • Associate destination input devices to the readers in your Security Center system. When a cardholder swipes their credential, the display provides a list of floors the cardholder has access to.
  • Assign a home floor to each cardholder, so when they swipe their credential at a reader, the elevator automatically brings them to their assigned floor.
    NOTE: This feature is typically used with readers that are located at turnstiles, but can be configured on any destination input device.
  • Associate cameras to MCE floor markings and destination input devices to monitor live video.
  • Assign the following call types to cardholder groups, so elevator cars can be dispatched based on priority:
    • VIP
    • Hospital
    • Handicap
    • Visitor
  • Use MCE Sentry Destination Dispatch custom events to trigger a specific set of automated system activities using the event-to-action configurations in Security Center.

Operator tasks using Security Desk

  • Investigate events at MCE floor markings and destination input devices using the Elevator dispatch activities task.
  • Monitor events related to destination input devices and MCE floor markings using the Monitoring task.
  • Investigate and generate reports for cardholder, area, and credential activities using their respective reporting tasks.

For more information about monitoring and investigating events, activities, and elevator status in Security Desk, refer to the Security Center User Guide. You can access this guide by pressing F1 in Security Desk.