Upgrading licenses from GTAP - Security Center 5.7 - 5.10

Managing Security Center licenses from GTAP

Applies to
Security Center 5.7 - 5.10
Last updated
Content type
Overviews > Process overviews
English (United States)
Product line
Security Center unified platform > Security Center

Before you upgrade your Security Center system to a new major version, it is best practice to upgrade your license. You can upgrade your license from the Genetec™ Technical Assistance Portal (GTAP) if you have a valid Genetec™ Advantage contract.

What you should know

These steps assume that you are familiar with managing system licenses and navigating Server Admin. If you need more information, the complete steps are available from Activating Security Center license manually.


  1. Open the System Management page on GTAP and find your system using the system ID.
  2. On the System Information page, click Upgrade license > OK.

    The download links for the Security Center versions to which you can upgrade are now available from the Product Downloads page on GTAP.

  3. Upgrade your Security Center system.
  4. Generate a new validation key from Server Admin and activate the license on your upgraded system.