Resolved issues in Mercury controller firmware 2.4.0 - The following issues are resolved in Mercury controller firmware 2.4.0. - Synergis Softwire | Synergis Cloud Link | Mercury - Release notes

Mercury Controller Firmware Release Notes 2.4.0

Product
Synergis Cloud Link
Synergis Softwire
Content type
Release notes
Release
2.4.0
ft:locale
en-US
Last updated
2025-07-15

The following issues are resolved in Mercury controller firmware 2.4.0.

NOTE: This document lists only the resolved issues relevant to the Mercury integration with Synergis™ Softwire.
Mercury issue Description
SD-6016 Resolved an issue where a 1.3x to 2.3 firmware migration was resulting in an unresponsive panel.
SD-5971 Resolved an issue where the controller would drop host connection when communication with an ethernet SIO was lost.
SD-5968 Resolved an issue with OSDP communication to better handle sequence numbers.
SD-5638 Resolved an issue where not all 64 readers were properly displayed within the OSDP File Transfer webpage.