Downloading and installing the Morse Watchmans KeyWatcher Touch plugin - Morse Watchmans KeyWatcher 3.0.1

Morse Watchmans KeyWatcher Touch Asset Management Plugin Guide 3.0.1

Applies to
Morse Watchmans KeyWatcher 3.0.1
Last updated
2023-11-23
Content type
Guides > Plugin and extension guides
Language
English
Product
Morse Watchmans KeyWatcher
Version
3.0

To integrate Morse Watchmans cabinets, asset groups and assets into Security Center, you must install the Morse Watchmans KeyWatcher Touch plugin on a Security Center server and on all client workstations.

Before you begin

Ensure the following:

What you should know

  • Although it is possible to host the plugin role on any server, it is best practice to host that role on a dedicated expansion server for best system performance.
  • For your operators to have access to the features of this plugin, you must install this plugin on all Security Center client workstations.

Procedure

  1. Open the GTAP Product Download page.
  2. From the Download Finder list, select your version of Security Center.
  3. Search for your package by name and download it.
  4. Click the downloaded .exe file to unzip it.
    By default, the file is unzipped to C:\Genetec.
  5. Stop all Genetec applications, including Genetec™ Server, Security Desk, and Config Tool.
  6. Open the extracted folder, right-click the setup.exe file, and click Run as administrator.
  7. Follow the installation instructions.
  8. On the Installation Wizard Completed page, click Finish.
    IMPORTANT: The Restart Genetec™ Server option is selected by default. You can clear this option if you do not want to restart the Genetec™ Server immediately. However, you must restart the Genetec™ Server to complete the installation.

After you finish

IMPORTANT:
  • Apply Microsoft security updates after plugin installation on the server.
  • For security purposes, the plugin should be deployed on the same subnet as the third-party Morse KeyWatcher TrueTouch Server.
  • By default, the communication between the KWTServer and the KWTouch is not encrypted. This poses a security risk because sensitive information, including PINs, card numbers, and passwords can be exposed over the connection. Refer to Morse Watchmans documentation to enable encryption.
Create the Morse Watchmans KeyWatcher Touch plugin role.