Moving from Security Center Mobile 4.x to Web Client 5.x and Genetec Mobile
Security Center Mobile 4.x is not supported in Security Center 5.8 or later. To start using Security Center Web Client and Genetec™ Mobile, follow this process.
Step | Description | See |
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1. Uninstall Mobile Server 4.x | Uninstall all the Mobile Servers that you had on your Security Center Mobile 4.x system. | Uninstalling Mobile Server in silent mode |
2. Uninstall Mobile Server Extension 1.0 | If you are using the Security Center Threat Level app, uninstall the Mobile
Server Extension 1.0 from the server that Mobile Server 4.x was running on. By default, the installation package is here: C:\Program Files (x86)\Genetec Security Center Mobile Server Extension 1.0. |
Not applicable |
3. Make sure you have the right license options | Make sure you have the right license options in Security Center for Web Client
and Genetec Mobile. The following license options used to be for Security Center
Mobile 4.x and have changed functions in Security Center 5.8 and later:
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4. Set up the Mobile Server role | Set up the Mobile Server role in Security Center to manage the Genetec Mobile apps.
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5. Set up the Web Client Server role | Set up the Web Client Server role in Security Center to manage the Web Client.
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6. Inform your Security Center users about the changes |
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Comparing Mobile Server 4.x and Mobile Server role 5.x
If you are upgrading to Security Center 5.8 or later and are replacing your Security Center Mobile 4.x solution, it is important to understand how the Mobile Server role differs from the legacy Mobile Server component 4.x.
Item | Mobile Server 4.x | Mobile Server role 5.x |
---|---|---|
Platform/OS | Platform independent component that connects to the Security Center Directory | Role that is part of the Security Center core platform |
Installation | Standalone installation | Installed with Security Center |
Server configuration | Web pages using Mobile admin | Config Tool |
Applications that connect to Security Center through Mobile Server |
|
Genetec Mobile app |
Default ports |
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License options in Security Center | Number of mobile device servers | Number of mobile device servers |
Comparing Web Client 4.x and Web Client 5.x
If you are upgrading to Security Center 5.8 or later and are replacing your Security Center Mobile 4.x solution, it is important to understand how the Security Center Web Client differs from the legacy Web Client 4.x.
Item | Web Client 4.x | Security Center Web Cient 5.x |
---|---|---|
Platform/OS | Platform independent | Part of Security Center core |
Security Center connection | Through Mobile Server 4.x | Through Web Server role |
Server configuration | Web pages using Mobile admin | Config Tool |
Video streaming | Through Mobile Server 4.x | Through Security Center Media Gateway role |
URL | http or
https://host/WebClient Host is the host name or IP address of the Mobile Server computer. |
http or https://host:port/web address
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Default ports |
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License options in Security Center | Number of Web Clients | Number of Web Clients |
User privileges in Security Center | Web Client | Web Client |
Security Center Web Client 5.x also has features that were not available in the legacy Web Client 4.x, such as managing visitors, setting threat levels, triggering alarms, and much more. To learn about the features in Web Client 5.x, see the Security Center Web Client Quick Start Guide.
Comparing Mobile app 4.x and Genetec Mobile
If you are upgrading to Security Center 5.8 or later and are replacing your Security Center Mobile 4.x solution, it is important to understand how the Genetec Mobile app differs from the legacy Mobile app 4.x.
Item | Mobile app 4.x | Genetec Mobile |
---|---|---|
Platform/OS | Platform independent | Part of Security Center core |
Security Center connection | Through Mobile Server 4.x | Through Mobile Server role |
Server configuration | Web pages using Mobile admin | Config Tool |
Video streaming | Through Mobile Server 4.x | Through Security Center Media Gateway role |
Connection information | The following connection settings are required on the Mobile app:
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http or https://host:port/web address
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Default ports |
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License options in Security Center | Number of mobile devices | Number of mobile devices |
User privileges in Security Center | Mobile application | Mobile application |
Genetec Mobile also has features that were not available in the legacy Mobile app 4.x. To learn about the features in Genetec Mobile, see the Genetec Mobile Getting Started Guide.