The Synchronize settings are used to configure whether or not
you want to synchronize cardholder pictures, custom fields, and offline events from the
OnGuard system to your Security Center system.
What you should know
- These settings only affect automatic synchronization and manual synchronization.
Live updates done through real-time synchronization are unaffected by these
options.
- Disabling these options does not remove any of the entities which were
previously added. Entities added by the plugin can only be removed through the
synchronization or on removal of the plugin role.
Procedure
-
From the home page in Config
Tool, open the Plugins task.
-
In the Plugins task, select the OnGuard plugin from the entity browser, and
click the Properties tab.
-
Under Synchronize, turn on the Cardholder
pictures option, and select one of the following:
-
Turn on the Alarms, Areas, and Hardware options to enable the synchronization
of alarms, areas, and hardware from OnGuard.
IMPORTANT: To ensure OnGuard events and alarms appear in Security
Center, a manual synchronization of alarms, areas, and hardware must always
be done immediately after configuration changes are made to alarms, area, or
hardware in OnGuard.
-
Turn on the Cardholder custom fields option to
synchronize custom fields for cardholders.
NOTE: By default, only administrators can see a custom field. You
can edit a custom field in Config
Tool to make it visible for
cardholders or cardholder groups. For more information see, the
Security Center
Administrator Guide. You can access this guide by pressing F1 in
Config Tool.
-
Turn on Offline events to retrieve events that occurred
while Security Center was disconnected from the system.
You must specify how far you would like to go back (in days) to retrieve
events. Events that occurred within the period specified are treated as normal
events. They appear in the event list in the Monitoring task, are recorded in
the database. Events received with a timestamp older than the specified period
are only recorded in the database.
-
Click Apply.