For entities to be synchronized in real time between OnGuard
and Security Center, you must enable live
synchronization.
What you should know
- When a panel or device is added or deleted in the OnGuard
system, the changes are not automatically reflected in Security Center. To see the changes in
Security Center, you must perform a
manual synchronization.
- Modifications to the names of OnGuard panels or devices in
Security Center are pushed to the
OnGuard system every few hours. To have the
information pushed immediately, you must stop and restart the proxy
service.
- Disabling these options does not remove any of the entities which were
previously added. Entities added by the plugin can only be removed through the
synchronization or on removal of the plugin role.
- To synchronize logged events, you must perform a manual synchronization.
Procedure
-
From the home page in Config
Tool, open the Plugins task.
-
In the Plugins task, select the OnGuard plugin from the entity browser, and
click the Synchronization tab.
-
In the Synchronization options section, move the
Live updates slider to
ON.
-
(Optional) To trigger a synchronization following a loss of connection between
the OnGuard system in Security Center, in the
Parameters section, move the Automatically
synchronize when connection is restored slider to
ON.
-
In the Entities to synchronize section, select which types
of entities that you want to synchronize in real time.
NOTE: Cardholder groups and partitions are not supported by the plugin.
-
Click Apply.
-
In the Synchronized entities section, click the refresh
button () to view
the number of entities from OnGuard that have been
synchronized with Security Center.
Results
The number of synchronized entities are displayed in the
Synchronized
entities section.