Limitations in the OnGuard plugin 5.0 - OnGuard 5.0

OnGuard Plugin Guide 5.0

Applies to
OnGuard 5.0
Last updated
2022-11-01
Content type
Guides > Plugin and extension guides
Language
English
Product
OnGuard
Version
5.0

Issue First reported in Description
340486 4.0 If any alarms are modified in the OnGuard system using the Active alarm checkbox, the changes are not reflected in Security Center.
Workaround: Restart the proxy service and the OnGuard plugin.
370877 4.0 The armed or disarmed status of an intrusion detection area is not available in the Security Desk widget.
370910 4.0 When a cardholder opens and closes doors, the door status does not change in the Security Desk door widget.
2563421 5.0 Visitors are not supported through Federation. As a result, visitor activities on federated sites can not be reported.