For entities to be synchronized in real time between OnGuard
and Security Center, you must enable live
synchronization.
What you should know
- When a panel or device is deleted in the OnGuard system,
the changes are not automatically reflected in Security Center. To see the changes in
Security Center, you must perform a
manual synchronization.
- Disabling these options does not remove any of the entities which were
previously added. Entities added by the plugin (except cardholders) can only be
removed through the synchronization or on removal of the plugin role.
- To synchronize logged events, you must perform a manual synchronization.
Procedure
-
From the home page in Config
Tool, open the Plugins task.
-
In the Plugins task, select the OnGuard plugin from the entity browser, and
click the Synchronization tab.
-
In the Synchronization options section, move the
Live updates slider to
ON.
-
(Optional) To trigger a synchronization following a loss of connection between
the OnGuard system in Security Center, in the
Parameters section, move the Automatically
synchronize when connection is restored slider to
ON.
-
In the Entities to synchronize section, select which types
of entities that you want to synchronize in real time.
NOTE: Cardholder groups and partitions are not supported by the plugin.
-
Click Apply.
-
In the Synchronized entities section, click the refresh
button () to view
the number of entities from OnGuard that have been
synchronized with Security Center.
-
Click the Proxy settings tab.
-
In the Advanced settings section, configure the
following:
- Hardware refresh interval (in minutes)
- The interval determines the frequency at which Security Center synchronizes with
the OnGuard system to obtain the status of
properties on OnGuard panels and devices. This
interval takes effect immediately after you enter a number in the
field and click Apply. The minimum interval
is one minute, however, given the impact that a refresh has on
OpenAccess, the recommended minimum is 30 minutes. There is no
maximum interval. If you enter 0 or -1, the interval is
deactivated.
Results
The number of synchronized entities are displayed in the
Synchronized
entities section.