Installing the Otis Compass plugin - Otis Compass 3.2.1

Otis Compass Destination Dispatch Plugin Guide 3.2.1

Applies to
Otis Compass 3.2.1
Last updated
Content type
Guides > Plugin and extension guides
Otis Compass
Plugin and extension guides

To integrate Otis CompassPlus™ Destination Management systems in Security Center, you must install the Otis Compass plugin as part of your Security Center system.

Before you begin

Ensure the following:
  • Your server meets the recommended system requirements.
  • A compatible version of Security Center is installed.

What you should know

  • Although it is possible to host the plugin role on any server, it is best practice to host that role on a dedicated expansion server for best system performance.
  • For your operators to have access to the features of this plugin, you must install this plugin on all Security Center client workstations.
  • Install the Otis Compass plugin on any Federation™ hosts from which you want to monitor Otis CompassPlus™ Destination Management system.
  • If you are federating a Security Center system, you must install the Otis Compass plugin on the Federation™ host.


  1. Open the GTAP Product Download page.
  2. From the Download Finder list, select your version of Security Center.
  3. Search for your package by name and download it.
  4. Click the downloaded .exe file to unzip it.
    By default, the file is unzipped to C:\Genetec.
  5. Stop all Genetec applications, including Genetec™ Server, Security Desk, and Config Tool.
  6. Open the extracted folder, right-click the setup.exe file, and click Run as administrator.
  7. Follow the installation instructions.
  8. On the Installation Wizard Completed page, click Finish.
    IMPORTANT: The Restart Genetec™ Server option is selected by default. You can clear this option if you do not want to restart the Genetec™ Server immediately. However, you must restart the Genetec™ Server to complete the installation.

After you finish