Otis event description: <CompassEventInfo xmlns:i="HTTP://www.w3.org/2001/XMLSchema-instance"> - Otis Compass 3.2

Otis Compass Destination Dispatch Plugin Guide 3.2
Product
Otis Compass
Content type
Guides > Plugin and extension guides
Version
3.2
Language
English
Last updated
2023-10-12

If the Otis Compass plugin is not installed on the Federation™ host and Federated server, the descriptions of elevator dispatch, PIN code entered, and card read events shows XMLSchema info.

Cause

The Otis Compass plugin is not installed on the Federation™ host.

Solution

  1. On the server that hosts the Federation role, install the plugin.
  2. On the Federation™ host, install the plugin.