To be eligible for technical support, you must install the plugin with versions of Security Center and third-party software that are certified or supported by design.
For the latest compatibility information, see Supported plugins in Security Center on the Genetec™ TechDoc Hub.
As a minimum, the Pay-by-Plate Sync 5.2 plugin requires Security Center 5.8. The Pay-by-Plate Sync 5.2 plugin is compatible with Genetec Patroller™ 6.3, 6.4, and 6.5.