Upgrading the Pay-by-Plate Sync plugin - Pay-by-Plate Sync 5.5

Pay-by-Plate Sync Plugin Guide 5.5

Pay-by-Plate Sync
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Guides > Plugin and extension guides
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You can upgrade your current version of Pay-by-Plate Sync to the latest version after you have completed the pre-installation steps.

Before you begin

  1. Write down your current Pay-by-Plate Sync configuration settings for Security Center Config Tool, and for Genetec Patroller™ Config Tool. The upgrade should preserve your settings, but this is a best practice whenever you perform an upgrade.
  2. Write down the name of your current server, and the name of your current Pay-by-Plate Sync database, which you can find in the Resources tab of the Pay-by-Plate Sync plugin role in Security Center Config Tool. You will be asked for this information during the upgrade.
  3. Close all Genetec™ applications.
  4. Upgrade Security Center and Genetec Patroller™ to compatiblie versions. For more information, see Pay-by-Plate Sync plugin compatibility.

What you should know

IMPORTANT: The Pay-by-Plate Sync plugin version 5.5 is an upgrade intended for servers only. Starting with Genetec Patroller™ 6.1, Pay-by-Plate Sync is integrated into the Genetec Patroller™ software. You no longer need to install the Pay-by-Plate Sync plugin on your Genetec Patroller™ in-vehicle computer.


  1. Download the Pay-by-Plate Sync setup from the GTAP Product Downloads page.
  2. Double-click the setup.exe file, and follow the installation instructions.
    The setup wizard opens, and you will see a confirmation message that you already have a previous version of the plugin on your system.
  3. Click Next, and then follow the on-screen instructions.
  4. When setup is complete, click Finish to close the wizard.
  5. After the upgrade is complete, the Pay-by-Plate Sync plugin may turn yellow to indicate that a database update is required. Go to the Resources tab of the plugin role in Security Center Config Tool to update the database.
  6. After the Pay-by-Plate Sync plugin turns white to indicate it is active, go to the Properties tab and click Update now to perform a full permit update.
    This will verify the contents of your database, and will report any problems with the parking providers immediately.