Covid-19 screening - Genetec Mission Control™

Preconfigured Genetec Mission Control™ incidents

Applies to
Genetec Mission Control™
Last updated
2021-07-30
Content type
Guides > Technotes
Language
English (United States)
Product line
Mission Control > Genetec Mission Control™
Version
3.0
2.13

Use the Daily Screen Covid-19 (1st triage) incident type to begin the Covid-19 screening process on employees and visitors to your facility.

Daily Screen Covid-19 (1st triage) incident type: functionality

This incident type is configured to be triggered automatically on any Access granted event. The operator can also manually trigger the incident in the Incident monitoring task.

Tip: You must have at least one valid email address for notification emails.

For more details, see Triggering incidents manually.

If the operator confirms that the visitor or employee is cleared to pass, the system triggers Daily Screen - Screening Cleared incident, if not, the system triggers the Daily Screen Covid-19 (2nd triage) incident to guide the operators through a more detailed screening process.

The system emails the Administrators with the following details in either case:
  • Incident name
  • Incident description
  • Cardholder details
  • Dynamic incident procedure steps

For more information on the how the operator can monitor and manage the incident, see the Genetec Mission Control™ User Guide.

Daily Screen Covid-19 (1st triage) incident type configuration

The incident type is preconfigured with the following:

Daily Screen Covid-19 (1st triage) incident type: triggers

The incident is configured to be automatically triggered when there is any Access granted event detected by the system.

The Daily Screen Covid-19 (1st triage) is also configured to Allow manual trigger in the incident’s Properties page. This ensures that operators can trigger the incident manually if needed, to scan visitors.

Based on your setup, you can add, remove or modify triggers as required. For more details, see Modifying incident triggers.

Daily Screen Covid-19 (1st triage) incident type: automation workflow

After the incident is triggered either by the system or manually, the system waits for one of two operator responses:
  • Person cleared for entry.
  • Detailed screening required.

If the person is cleared for entry, the system triggers the Daily Screen - Screening Cleared incident. When incident reports are generated, this incident indicates that the cardholder who was granted access was cleared of Covid-19.

If the operator responds to the dynamic incident procedure with request for additional screening, the system triggers the Daily Screen Covid-19 (2nd triage) incident, which has detailed instructions for operators on a more in-depth screening process.

The system also emails Administrators with the details of the incident name, cardholder and incident procedure steps.

You can modify any of these details such as email recipients, details included in the notification email, and so on by selecting the incident type from the Incident configuration page in Config Tool and modifying the corresponding automation workflow activity in the incident's Automation tab.

For more details, see Modifying incident automation workflow activities.

Daily Screen Covid-19 (1st triage) incident type: user procedure

The incident is configured with a dynamic procedure, that accepts operator response and directs system action accordingly.

The steps include the following information and directives for the operators:
  1. Checking visitor type: Patient, visitor, employee, contractor or other
  2. Checking for Covid-19 symptoms: Fever, cough, shortness or breath
  3. Checking travel history: Logging details of travel destinations
  4. Checking details of contact with infected persons
  5. Directing operator to clear person for entry or recommend a more detailed screening based on responses to the above checks.

For more details, see Modifying incident user procedures.

For more information on incident type configuration, see the Genetec Mission Control™ Administrator Guide.