Use the Deployment - Camera incident type to guide the operator through a video unit installation.
Deployment - Camera incident type: functionality
Detailed instructions are provided in the dynamic incident procedure for the operator on site to ensure successful installation of a video unit.
For more details, see Triggering incidents manually.
Deployment - Camera incident type configuration
This incident type is preconfigured with the following:
Deployment - Camera incident type: triggers
The incident configuration does not include automatic triggers. It is expected to be triggered whenever work for a video unit installation is initiated.
Based on your setup, you can add, remove or modify triggers as required. For more details, see Modifying incident triggers.
Deployment - Camera incident type: automation workflow
- Incident name
- Incident owner
- Incident source
- Dynamic procedure steps
For more details, see Modifying incident automation workflow activities.
Deployment - Camera incident type: user procedure
The incident is configured with a dynamic procedure, that accepts operator response and directs system action accordingly.
- Instructions to log details of the video unit, manufacturer, IP address, and so on.
- Instructions to validate the following:
- Switch and label of connection.
- Video quality and resolution.
- Camera angle.
- Live feed.
- Firmware version of video unit, manufacturer. Check so see if updates are needed.
- Directive to take a snapshot of video for archive.
Completion of the last dynamic procedure step prompts the system workflow to email Administrators with details of a successful installation.
For more details, see Modifying incident user procedures.