Preparing your Senstar system for integration with Security Center - Restricted Security Area Surveillance

RSA Surveillance Integration Guide for Senstar Systems

Restricted Security Area Surveillance
Content type
Guides > Integration guides
Guides > Plugin and extension guides
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To prepare your Senstar devices for integration with Security Center, you must configure the Senstar system to communicate with the Genetecâ„¢ Restricted Security Area Surveillance (RSA Surveillance) plugin. For specific details about configuring your devices and software, refer to the Senstar documentation.

Before you begin

  • Make sure that your Senstar system is operating as per the manufacturer's specifications.
  • Make sure that your Senstar devices and software are compatible with the RSA Surveillance plugin. For the latest compatibility information, see Supported plugins in Security Center on the Genetec TechDoc Hub.

What you should know

  • These preparatory steps are applicable to Senstar FiberPatrol and OmniTrax models.
  • TLS 1.3 is currently not supported.


  1. Deploy and configure the Senstar system as described in the Senstar documentation.
  2. Make sure that the IP address of the RSA Surveillance plugin server is whitelisted in the Senstar software.
  3. To use TLS 1.2 communication, copy the MyCertificate.pem file into C:\Program Files (x86)\Security Center Plugins\RSA Plugin\TrackingSystem\Senstar\Certificate on the RSA Surveillance server.
    By default, the certificate is located in C:\Senstar\Network Manager\Certificates.
    NOTE: There must only be one file in C:\Program Files (x86)\Security Center Plugins\RSA Plugin\TrackingSystem\Senstar\Certificate.
  4. For some organizations, network security policies require that the IP devices, routers, and switches in their network block unused ports. If your organization has such policies in place, then make sure to open the TCP port that the RSA Surveillance plugin and the Senstar system use to communicate.
    Senstar NMS uses ports 850 - 859, depending on the number of devices you have.