Known issues in the Receiver intrusion detection extension 3.2.0 - Receiver 3.2.0

Receiver Intrusion Detection Extension Guide 3.2.0

Applies to
Receiver 3.2.0
Last updated
2024-03-28
Content type
Guides > Plugin and extension guides
Language
English
Product
Receiver
Version
3.2

The Genetecâ„¢ Receiver extension 3.2.0 includes the following known issues.

Issue Description
2491784 When an event code mapping is modified and given the same event code as a different mapping, the triggered error message references creating an event code instead of modifying one.
2437567 Bosch Receiver: AC fail, Battery fail, and Tampered events put the unit in a warning state, but are not checked off in the System status task.
1632896 When panels are added to a deactivated receiver, the panels get added to the license count. Hence, fewer licenses are available for active receiver units. Deactivated receivers should not consume licenses.
1631169 When a deactivated receiver has more panels than available licenses, it is possible to activate the receiver and add more panels. When the receiver is deactivated, it no longer releases licenses. Deactivating a receiver should release all panel licenses.
Workaround: To release the panel licenses, deactivate the receiver, and then in Server Admin, restart the Security Center Directory.
1624197 When an intrusion detection unit is offline because a license is unavailable, it does not come back online automatically when a license is released.
Workaround: Make sure you have a license available. Deactivate the offline unit, and then activate it.
1622958 Some receivers send the same event message when an event first occurs (opens) and when it ends (closes).
Workaround: Look at the description to see if the event was opened or closed.
1617632 When adding multiple alarm receivers, each receiver must be assigned a unique port number, even if the receivers have different IP addresses.
1601488 If a user has a panel or area selected in the Unit mappings page of an intrusion detection unit, and the system automatically creates a new area or input for that unit, then the page is not updated to show the new entity.
Workaround: Refresh the Unit mappings page to see new entities.