Preparing to reset the password of the default Admin user profile - Security Center 5.8 - 5.13

Before resetting the password of the default Admin user profile in Security Center, you must complete some prerequisite steps.

1. Ensure that the default Admin user profile is active.
   If the default Admin user profile has been deactivated, you must reactivate it to log on to Security Center as the Admin user.
2. Secure the SQL server.
   For more information, watch this video to learn about security best practices.
3. Ensure that you have either sysadmin privileges or the role of db_owner for the Directory database.
4. Back up the Directory.
   • If your system is configured with Directory failover, see Backing up the Directory database with failover.
   • If your system is not configured with Directory failover, see Backing up the Directory database.
5. Obtain the SQL instance and database name:
   1. Open Server Admin.
   2. Select the Directory server.
   3. From the Directory section, note the name of the SQL instance in the Database server field of .
      The SQL instance is found alongside the machine name.

      

   4. Note the name of the database in the Database name field of the Directory section.