If you do not have the password for the default Admin user profile in Security Center, you must reset the old password, and then set a new one. Instead of running a batch file, this can be done using SQL Server Management Studio.
What you should know
- The Admin password for Security Center is stored in the Directory database.
- There are three ways to reset the password:
- Modify a row in one of the database tables.
- Reset the password of the default Admin user profile by running a batch file.
- Contact the Genetecâ„¢ Technical Assistance Center (GTAC) and send a backup of the Directory database. After receiving the backup, technical support will reset the password and send the database back to you.
Procedure
Results
Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.