If you do not have the password for the default Admin user profile in Security Center, you must reset the old password, and then set a new one. The simplest method is to run a batch file on the Security Center server that SQL is running on.
Before you begin
What you should know
- The Admin password for Security Center is stored in the Directory database.
- There are three ways to reset the password:
- Modify a row in one of the database tables.
- Reset the password of the default Admin user profile through SQL..
- Contact the Genetecâ„¢ Technical Assistance Center (GTAC) and send a backup of the Directory database. After receiving the backup, technical support will reset the password and send the database back to you.