If your organization uses Genetec Mission Control™, then you can configure RSA events be acknowledged automatically when an Incident Manager procedure changes to a specified state. For example, when a procedure is resolved, the related RSA target is acknowledged.
Before you begin
- From the Config Tool home page, open the Plugins task.
- Select the Restricted Security Area Surveillance role, and then click the Properties tab.
Under Incident Manager configuration, set Acknowledge target on state change to ON, then set State to one of the available options.