If the plugin server fails over to the secondary server, the OPTEX laser's appear as offline and cannot communicate with the Restricted Security Area Surveillance plugin.
The configuration of OPTEX lasers is static, and points to the IP address of the main plugin server. So if the Restricted Security Area Surveillance role fails over to a secondary Security Center server, you must update the laser's Destination IP address to point to the active server.
What you should know
- From a web browser, log onto the OPTEX laser's configuration web page using the laser's IP address and user credentials.
- Set the Destination IP address to the address of the active Security Center server that hosts the RSA Surveillance plugin role.
The OPTEX lasers show as online in the plugin role's Tracking systems page.