Recovering OPTEX Lasers after a failover of the RSA Surveillance role - Restricted Security Area Surveillance 3.2

Restricted Security Area Surveillance Plugin Guide 3.2

Applies to
Restricted Security Area Surveillance 3.2
Last updated
2019-04-02
Content type
Guides
Guides > Plugin and extension guides
Language
English (United States)
Product line
Ecosystem (add-ons) > Restricted Security Area Surveillance
Version
3.2

If the plugin server fails over to the secondary server, the OPTEX laser's appear as offline and cannot communicate with the Restricted Security Area Surveillance plugin.

What you should know

The configuration of OPTEX lasers is static, and points to the IP address of the main plugin server. So if the Restricted Security Area Surveillance role fails over to a secondary Security Center server, you must update the laser's Destination IP address to point to the active server.

Procedure

  1. From a web browser, log onto the OPTEX laser's configuration web page using the laser's IP address and user credentials.
  2. Set the Destination IP address to the address of the active Security Center server that hosts the RSA Surveillance plugin role.

Results

The OPTEX lasers show as online in the plugin role's Tracking systems page.