Removing devices from a tracking system in the RSA Surveillance plugin - Restricted Security Area Surveillance 3.2

Restricted Security Area Surveillance Plugin Guide 3.2

Applies to
Restricted Security Area Surveillance 3.2
Last updated
Content type
Guides > Plugin and extension guides
English (United States)
Product line
Ecosystem (add-ons) > Restricted Security Area Surveillance

When a tracking device is removed from the field, you must also delete the device from the RSA Surveillance plugin.

What you should know

This task applies to tracking systems that provide the connection to the tracking devices, like SpotterRF and Navtech.

A tracking system does not inform the plugin when a device is deleted. When the plugin connects to a tracking system, it checks for new devices in the system and adds them, but it does not check for missing devices. So, if a device was removed from your tracking system, you must remove the tracking system from Security Center, and then add it back again.


  1. From the Config Tool home page, open the Area view task.
  2. Select a tracking system, and click the Delete () button.
  3. Add the same tracking system back to the Area view task.
    The tracking systems shows all sub-devices currently online and connected.

After you finish