When you know that a target is not a threat, you can acknowledge the target to remove
it from the list of targets and from the map.
What you should know
When all targets in an RSA zone are acknowledged, the state of the RSA zone changes
from
in alert back to
armed.
Procedure
To acknowledge one or more targets from a map:
-
From the Security
Desk homepage, open
the Maps task, or any task that includes a map.
-
Open the map, and then do one of the following:
- To acknowledge a single target, click the target on the map. The target is
highlighted in the RSA intrusions panel. Click
Acknowledge (
).
- To acknowledge all targets in an RSA zone, in the RSA
intrusions panel, beside the RSA zone click Acknowledge
all (
).
- To acknowledge targets visible in all RSA zones listed in the RSA
intrusions panel, click the Zones view, then click
Acknowledge all zones.
- To acknowledge targets listed in the RSA intrusions panel,
click the Targets view, then click Acknowledge all
targets.
The targets and their associated alarms disappear from the map.
NOTE: Targets
that were only detected in coverage zones are not acknowledged when performing bulk
acknowledgments. Those targets can only be acknowledged
individually.
To acknowledge a target from the Alarm monitoring task:
-
From the Security
Desk homepage, open
the Alarm monitoring task.
-
Select an alarm associated with the target, and then click
Acknowledge (
).
The alarm and its associated target disappear from the map.