Downloading and installing the Restricted Security Area Surveillance plugin - Restricted Security Area Surveillance 4.2

Restricted Security Area Surveillance Plugin Guide 4.2

Applies to
Restricted Security Area Surveillance 4.2
Last updated
2022-11-02
Content type
Guides > Plugin and extension guides
Language
English
Product
Restricted Security Area Surveillance
Version
4.2

To integrate your tracking system in Security Center, you must install the Restricted Security Area Surveillance plugin on a Security Center expansion server and all client workstations.

Before you begin

Ensure the following:

What you should know

  • Although it is possible to run the RSA Surveillance plugin on a server that hosts other Security Center roles, it is a best practice to install the plugin on a dedicated expansion server to ensure the availability of Security Center.
  • To improve system availability, enable failover for the plugin server.
  • Install the plugin on all of the Security Center client workstations from which you plan to monitor restricted security areas.

Procedure

  1. Open the GTAP Product Download page.
  2. From the Download Finder list, select your version of Security Center.
  3. Search for your package by name and download it.
  4. Click the downloaded .exe file to unzip it.
    By default, the file is unzipped to C:\Genetec.
  5. Stop the Genetec™ Server, and close Security Desk and Config Tool.
  6. Open the extracted folder, right-click the setup.exe file, and click Run as administrator.
  7. Follow the installation instructions.
  8. On the Installation Wizard Completed page, click Finish.
    IMPORTANT: The Restart Genetec™ Server option is selected by default. You can clear this option if you do not want to restart the Genetec™ Server immediately. However, you must restart the Genetec™ Server to complete the installation.