Known issues in the RSA Surveillance plugin 4.2 - Restricted Security Area Surveillance 4.2

Restricted Security Area Surveillance Plugin Guide 4.2

Applies to
Restricted Security Area Surveillance 4.2
Last updated
2022-06-27
Content type
Guides > Plugin and extension guides
Language
English (United States)
Product
Restricted Security Area Surveillance
Version
4.2

The Restricted Security Area Surveillance plugin 4.2 includes the following known issues.

Issue First reported in Description
2579389 3.6 After deleting the polygon linked to an RSA zone in the Map designer task, the RSA zone remains online and linked to the map on the Zones page of the RSA Surveillance plugin role.
Workaround: Deactivate the RSA Surveillance plugin role, and then reactivate it.
2578664 3.6 After manually creating an RSA zone and linking it to a map in the Map designer task, the RSA zone remains offline.
Workaround: Deactivate the RSA Surveillance plugin role, and then reactivate. Or arm the RSA zone twice from the Maps task in Security Desk.
2362833 3.5 The scroll bar of the RSA Notifications list in the Security Desk notification tray is sometimes missing.
Workaround: Pin the RSA Notifications list, and then unpin it.
1758189 3.0 In the RSA investigation report, sometimes the target and path of a fused target do not display on a map.
Workaround: Refresh the map by moving the map around.
1704881 3.0 In the RSA investigation task, the area you draw on the map is a diamond shape, not a rectangle. This happens because a drawn area is always oriented North, but the map is oriented in a direction other than North.
1411526 3.0 OPTEX: In the Add tracking system wizard, on the Specific configuration page, after you click the map to place an OPTEX laser, if you click the + or - buttons to change the zoom level, the laser is moved to a different position.
Workaround: Zoom in and out as required, and then place the laser on the map.
1027584 1.1 After adding a zone to a new map, the zone list of the RSA plugin does not refresh and the new map does not display in the linked maps for this zone.
Workaround: Close the Maps task, and then reopen it.