Modifying RabbitMQ ports - Restricted Security Area Surveillance 4.2

Restricted Security Area Surveillance Plugin Guide 4.2

Restricted Security Area Surveillance
Content type
Guides > Plugin and extension guides
Last updated

By default, RabbitMQ uses port 5671 for SSL communication, and port 5672 for non-SSL communication. If you want change the default port numbers used by the plugin, you must also change the port in the RabbitMQ.config file.


  1. Update the RabbitMQ.config file.
    1. On the machine where the plugin is installed, navigate to Computer\Local Disk (C:)\Program Files (x86)\Genetec\RabbitMQ.
    2. Open the RabbitMQ.config file in a text editor.
    3. To change the SSL port from the default (5671), modify the line: {ssl_listeners, [5671]}.
    4. To change the non-SSL port from the default (5672), modify the line: {tcp_listeners, [5672]}.
    5. Save and closed the RabbitMQ.config file.
  2. In the Services tab of the Windows Task Manager, restart the RabbitMQ service.
  3. Update the port in the RSA Surveillance plugin role Properties tab to match the port in the RabbitMQ.config file.
    1. From the Config Tool homepage, open the System task and click the Roles view.
    2. Select the Incident Manager role, and click the Properties tab.
    3. Click Show advanced options.
    4. Under the RabbitMQ section, select the server you want to modify and click Edit the item ().
    5. Enter the new port number and click Apply.
    6. If you have modified the ports on more than one RabbitMQ server, and if those servers are listed, then you must also edit the ports for those servers.