Recovering OPTEX lasers after an RSA Surveillance role failover - Restricted Security Area Surveillance 4.2

Restricted Security Area Surveillance Plugin Guide 4.2

Applies to
Restricted Security Area Surveillance 4.2
Last updated
2022-11-02
Content type
Guides > Plugin and extension guides
Language
English
Product
Restricted Security Area Surveillance
Version
4.2
Category
Plugin and extension guides

If the plugin role fails over to the secondary server, the OPTEX lasers appear as offline and cannot communicate with the Restricted Security Area Surveillance plugin.

What you should know

The configuration of OPTEX lasers is static, and points to the IP address of the main plugin server. So if the Restricted Security Area Surveillance role fails over to a secondary Security Center server, you must update the laser's Destination IP address to point to the active server.

Procedure

  1. From a web browser, log on to the OPTEX laser's configuration web page using the laser's IP address and user credentials.
  2. Set the Destination IP address to the address of the active Security Center server that hosts the RSA Surveillance plugin role.

Results

The OPTEX lasers show as online in the plugin role's Tracking systems page.