Viewing Synergis™ unit password history - Security Center 5.10

Security Center Administrator Guide 5.10

Applies to
Security Center 5.10
Last updated
2023-06-12
Content type
Guides > Administrator guides
Language
English
Product
Security Center
Version
5.10

You can view the history of Synergis™ unit password changes made through Security Center, using the Unit Assistant role. You can use this information to diagnose problems that might have occurred during a password change.

What you should know

  • You need the View/export unit passwords privilege to perform this task.
  • Password history details include when a unit's password was changed, what the previous password was, and what the password was changed to. You can use this information to resolve connectivity issues by retrying old passwords.

Procedure

  1. From the Config Tool home page, open the Access control task, and click the Roles and units view.
  2. Select a Synergis™ unit, and then click the Properties tab.
  3. In the Connection settings section, click Unit password history.
    The Unit password history dialog box opens showing the details of the five previous password change attempts including the date, the previous password, and the new password.
  4. Click Recover password to recover all previous passwords.
    NOTE: The Recover password button is only available if there is a connection issue between the unit and Security Center.
    If the Unit Assistant role is able to communicate with a password in the history, Security Center uses this password and reconnects the unit.