Moving Patroller or ALPR units to a different ALPR Manager - Security Center 5.11

Security Center Administrator Guide 5.11

Product
Security Center
Content type
Guides > Administrator guides
Version
5.11
Language
English
Last updated
2024-07-05

If you want a different ALPR Manager role to manage and control an ALPR or Genetec Patroller™ unit, for load balancing or another purpose, you can move the unit to another ALPR Manager using the Move unit tool. After the unit is moved, the old ALPR Manager continues to manage the unit data collected before the move.

What you should know

After you move a unit in Config Tool, you need to update the unit’s network settings in Patroller Config Tool and in the Sharp Portal so that the unit can communicate with its new ALPR Manager. Specific unit settings (for example, unit name, logical ID, and so on) are automatically carried over to the new ALPR Manager.

For example, if you move a Patroller unit from ALPR Manager to ALPR Manager 2, you must configure the Patroller unit to communicate with ALPR Manager 2 the same way you did when you originally added the unit to ALPR Manager. This requires changing network settings in Patroller Config Tool so that they match the network settings for ALPR Manager 2 in Security Center Config Tool.

Procedure

  1. From the Config Tool homepage, click Tools > Move unit.
  2. From the Unit type list in the Move unit dialog box, select the Patroller or ALPR unit you want to move.

    A Patroller unit is shown as an example.

  3. Select the unit you want to move.
  4. From the ALPR Manager list, select the new ALPR Manager to control the unit.
  5. Click Move > Close.

    The unit is now added to the new ALPR Manager

After you finish

Make sure the unit can communicate with the new ALPR Manager, as follows:
  • For hotlists, permit lists, and Patroller user groups, do the following:
    1. From the homepage, click System > Roles, and then select the ALPR Manager that is now controlling the unit you moved.
    2. Click Properties > File association.
    3. Activate the hotlists and permit lists, and assign a Patroller user group for this ALPR Manager.
  • Update the network settings of Patroller units to communicate with the new ALPR Manager.
  • Update the network settings of ALPR units to communicate with the new ALPR Manager.