You can select which Security Desk workstations and monitors a user is allowed to remotely control using a CCTV keyboard, or using the Remote task in Security Desk.
What you should know
Every monitor controlled by Security Desk is assigned a unique monitor ID (displayed in the notification tray, and found in the General settings - Logical ID page in the System task). Using a CCTV keyboard, you can display an entity on a remote Security Desk workstation by specifying its monitor ID, tile ID, and the logical ID of the entity.
IMPORTANT: In addition to having the remote control rights over Security Desk workstations and users, the following
conditions must also be met for a local user to be able to connect to a remote Security Desk workstation:
- Both local and remote Security Desk must be running and connected to the same Security Center Directory.
- The local user must have the same or more user privileges than the user who is logged on to the remote Security Desk.
- The local user must be a member of all the partitions that the user who is logged on to the remote Security Desk is a member of.
Procedure
-
Under the Allow remote control over section, click
Add an item (
).