If you have selected specific entities to monitor or if you have configured specific query filters for an investigation task, you can share the task layout with another user or a Security Desk monitor by sending the task.
Before you begin
By default, when a task is received a confirmation
window appears on the workstation, and a user must accept the task before it loads in
Security Desk. If you are sending tasks to a Security Desk monitor and do not want the
confirmation window to appear, disable the
Ask for confirmation when opening tasks sent by other users
option in the Options dialog box on the receiving
workstation.
To send a task, the recipients must be online.
If you are sending a task to a Security Desk monitor, a user must be logged on at that
workstation.
What you should know
Sending tasks to a Security Desk monitor is typically used for
workstations with multiple monitors, such as a video wall. With this feature, you can send a
task directly to a specific monitor on the wall, without requiring intervention from an
operator.
Procedure
-
Open the task you want to send.
-
Configure the task.
You can modify the tile layout, display certain cameras, configure query filters, add entities to be monitored, and so on.
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Right-click the task tab, and then click Send.
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In the Send task dialog box.
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Select whether to send the task to a User or a Security
Desk Monitor.
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In the Select destination list, select which users or
monitors to send the task to.
-
(Optional) If you are sending the task to a user, write a message in the
Message field.
-
Click Send.
Results
If the
Ask for confirmation when opening tasks sent by other
users option is enabled on the receiving workstation, the confirmation
request appears and the recipient must accept the task before it loads.