Supported HID EVO firmware upgrade paths - Security Center 5.11

Security Center Administrator Guide 5.11

Applies to
Security Center 5.11
Last updated
2023-11-10
Content type
Guides > Administrator guides
Language
English
Product
Security Center
Version
5.11

It is important to know which firmware versions can be upgraded directly to the latest releases, and which require more steps.

To upgrade HID EVO units from an earlier firmware version (2.3.1.603 or 2.3.1.605 for Edge EVO, and 2.3.1.542 or 2.3.1.673 for VertX EVO) to the recommended firmware version, specific upgrade paths must be followed:
  • HID Edge EVO: (EH400, EH400-K)

    Supported upgrade path: 2.3.1.603 or 2.3.1.605 → 2.3.1.841 → any later version

  • HID Vertx EVO: (V1000, V2000)

    Supported upgrade path: 2.3.1.542 or 2.3.1.673 → 2.3.1.791 → any later version

    CAUTION:
    Upgrading directly from the earlier firmware to the recommended firmware will cause irreparable damage to your unit. Moreover, you cannot downgrade the firmware after it has been upgraded to 2.3.1.841 on Edge EVO or to 2.3.1.791 on VertX EVO.