About the Privilege troubleshooter - Security Center 5.12

Security Center Administrator Guide 5.12

Product
Security Center
Content type
Guides > Administrator guides
Version
5.12
Language
English
Last updated
2024-10-17

The Privilege troubleshooter is a tool that helps you investigate the allocation of user privileges in your Security Center system.

Privileges control the actions available to users in Security Center. These privileges can be defined for individual users or inherited from user groups. The Privilege troubleshooter examines the allocation of privileges in your system, helping you to verify user permissions and fix issues.

You can use this tool to search for and export the following:
  • Who has permission to work with a selected entity
  • What privileges are granted to selected users or groups
  • Who has been granted a privilege, has access to a specific entity, or both

About using the tool

You can open the Privilege troubleshooter from the Tools menu in Config Tool if you have the following privileges:

  • View user properties
  • View user group properties

The tool opens in a separate window that is divided into three views in which you can investigate entities, users, or privileges.

You can export the results of your search as an Excel, CSV, or PDF file. Consider the following before exporting:
  • The Export button is only visible if you have the Print and export reports privilege. If you don’t have the Single user print/export privilege, a second user who does have that privilege must enter their credentials to authorize the export.
  • If you filter the results using the search bar, only the visible results are exported.
  • The exported data cannot be used as part of a scheduled task or a hot action.
  • When there are more than 2,000 results, only the CSV format is supported.

Entity view

The Entity view shows which users or user groups have permissions (administrative privileges) over the selected entity. If access to the entity is restricted to a specific partition, these users also have access to that partition.

Entity view of the Privilege troubleshooter.
You can filter the results with a specific type of permissions:
View
View the properties of the selected entity.
Modify
Modify the properties of the selected entity.
Add
Add entities of the same type as the selected entity to the partition where the selected entity is found.
Delete
Delete the selected entity.
NOTE: If the selected entity is a camera, users without any administrative privileges might still be able to view the camera stream. All they need is the View live video or the View playback action privileges.

User view

The User view shows the full allocation of privileges to a selected user or group.

User view of the Privilege troubleshooter.
Tip: To limit the list to permissions that are allowed, denied, or undefined, click Apply a custom filter () in the search bar.

Privilege view

The Privilege view shows which users or user groups have been granted a selected privilege, and if applicable, access to a selected partition. The partition filter, entitled Entity, is only available if the selected privilege relates to an entity type.

Privilege view of the Privilege troubleshooter.