This section lists the settings found in Synergis™ access control unit Properties tab, in the Access control task. This tab lets you update the connection parameters after the Synergis unit has been discovered, such as its logon credentials.
Connection settings
The connection settings are initialized when the Synergis unit is enrolled in your system. Do not change these settings unless you changed the unit's settings in the Synergis™ Appliance Portal after the unit has been enrolled, or one of our representatives instructs you to do so.- Web address
- Web address for contacting the Synergis unit's portal. If you change the web address to use the unit's IP address after it has been enrolled using its hostname, make sure to delete the IPv6 address from the Accepted Access Manager connections list on the Network page of the unit's portal. If the IPv6 address is not removed from the list, the next time the unit is disconnected, it will not reconnect.
- Username and Password
- Logon username and password.
- Change unit password
- Click to update the password.
- Unit password history
- Displays the details of the five previous password change attempts made through Security Center, including the date, the previous password, and the new password.
- Use DHCP
- Do not change this parameter unless asked by a Genetec Technical Assistance representative. This parameter is reset every time the Access Manager reconnects to the Synergis unit.
- Ignore web proxy
- Select this option to instruct the Access Manager to ignore the Proxy Server settings on the server currently hosting the role. Clear this option to instruct the Access Manager to follow the Proxy Server settings (default=cleared).
- Thumbprint
- The thumbprint of the certificate on the Synergis unit. This field is automatically updated to reflect the new certificate when you click the Reset trusted certificate button.
- Reset trusted certificate
- (Only enabled when the unit is offline) Click this button to make the Access Manager forget the trusted certificate for this unit so that the new one can be accepted. Use this feature when you changed the digital certificate of the unit after it has been enrolled.
General settings
- Override NTP server
- To override the NTP server configured in the unit's portal and the Access Manager
role's Properties page, turn on this option and enter a
different value in the Address field.NOTE: The following minimum firmware versions are required, depending on your unit:
- Synergis™ Softwire 11.4.0
- Synergis™ Cloud Link 2.1.0
- Cloud Link Roadrunner™ 2.1.0