This section lists the settings found in Alarm configuration tabs, in the Alarm task.
Alarm - Properties tab
In the Properties tab, you can define the essential alarm properties.
- Priority
- Priority of the alarm (1-255), based on the urgency of the situation. Higher-priority alarms are displayed first in Security Desk.
- Recipients
- Users, user groups, and analog monitor groups who are notified when the alarm occur. Recipients are responsible for responding to the alarm situation.
- Broadcast mode
- How the alarm recipients are notified about the alarm.
- All at once
- All recipients are notified at the same time, immediately after the alarm is triggered.
- Sequential
- Each recipient is notified sequentially after a Forward delay that is calculated from the time the alarm is triggered. The maximum delay is 20 days, which is entered using seconds as the unit of measurement. If the recipient is a user group, all members of the group are notified at the same time.
- Attached entities
- Entities that help describe the alarm situation, such as cameras, areas, doors,
alarm procedures, and so on. When Security Desk receives an alarm, the attached
entities can be displayed sequentially or all at once in the canvas.
If a composite entity is attached to the alarm, the entities that compose it are also attached to the alarm. For example, if a door entity is attached to the alarm, the cameras associated to the door are also attached to the alarm.
- Video display option
- If cameras are attached to an alarm, select how to display video when the alarm is triggered.
- Live
- Display live video.
- Playback
- Display playback video.
- Live and playback
- Rotate between displaying live and playback video.
- Live and still frames
- Rotate between displaying live video and a series of still frames.
- Still frames
- Display a series of still frames.
- Still frame durations
- Select whether you want each still frame to be displayed for the same duration or an
independent duration of time.
- Same durations
- Display each still frame for the same duration.
- Number of frames
- Select the number of still frames to display within the total content cycling duration.
- Play
- Select how many seconds before the alarm was triggered to start the first still frame.
- Independent durations
- Display each still frame for an independent duration of time.
- Relative time
- Select how many seconds to display a still frame, before or after the alarm is triggered.
- Duration
- Select how long the still frame is displayed for.
- Content cycling
- Automatically rotate the entities that are attached to the alarm in a monitoring tile. Entities are displayed for an equal amount of time. The attached entities are listed in the order that they are displayed in Security Desk.
Alarm - Advanced tab
In the Advanced settings tab, you can configure the optional alarm properties.
- Reactivation threshold
- The minimum time that Security Center must wait after an alarm is triggered before it can be triggered again. This option prevents the system from repeatedly triggering the same alarm before it is resolved.
- Alarm procedure (URL)
- Enter the URL or the web page address corresponding to the alarm procedure, which
provides alarm handling instructions to the operators. The web page is displayed when
the user clicks Show alarm procedure (
) in the alarm widget in Security Desk. - Schedule
- Assign schedules to define when this alarm is in operation. You can assign more than one schedule. Outside the periods defined by these schedules, triggering this alarm has no effect.
- Automatic acknowledgment
- Turn this option on to let the system automatically acknowledge this alarm if no one
acknowledges it before the specified time in seconds. This option is recommended for
low-priority alarms that serve to alert the security operator, but do not require any
action. When this option is turned off, the system follows the Auto ack
alarms after option configured at the system level in Server
Admin.NOTE: Automatic acknowledgment does not apply to alarms that have an active condition attached. To acknowledge those alarms, you need to forcibly acknowledge them. This requires the Forcibly acknowledge alarms privilege.
- Create an incident on acknowledgment
- Turn this option on to prompt the Security Desk user to report an
incident every time they acknowledge an alarm.NOTE: Turning this option on turns the automatic acknowledgment option off.
- Automatic video recording
- Turn this option off to prevent video to start recording when the alarm is triggered. This option is turned on by default.
- Protect recorded video
- Turn this option on to protect the video recordings associated to an alarm from deletion for the specified number of days. This option is turned off by default.
- Alarm sound
- Select the sound to play when a new alarm occurs. This sound overrides the default
sound configured in .NOTE: For a sound to play when an alarm is triggered, you must click and enable the Play a sound option.
- Color
- Select a color for the alarm. The color applies to the overlay of the alarm video when it is displayed in a tile in the Alarm monitoring or Monitoring task. This color is also displayed on maps when alarms are triggered.