To allow cardholders or visitors access to secured areas using their mobile devices as credentials, you can assign them mobile credentials.
Before you begin
What you should know
- In this procedure, it is assumed that you have already created the cardholder or visitor in Security Center.
- Cardholders and visitors require a first name, last name, and email address for a mobile credential to be assigned to them.
IMPORTANT: A mobile credential that has been activated (paired to a mobile device)
cannot be reused on another device, or assigned to another cardholder. If a cardholder loses
their mobile device or needs to change it, another credential can be issued to a different
device, even if the old credential still exists on the mobile credential provider side. The
Security Center operator can then delete the old credential or flag it as lost in
Security Center.
Procedure
-
Do one of the following:
- For cardholders, open the Cardholder management task, select
a cardholder, and then click Modify (
). - For visitors, open the Visitor management task, select a
visitor, and then click Modify ().
- For cardholders, open the Cardholder management task, select
a cardholder, and then click Modify (
-
In the Credential section, click Add a
credential (
), and then select Mobile
credential.
The Mobile credential dialog box opens.
Results
If the cardholder declines the invitation or the invitation expires, the credential remains unused, and the mobile credential provider can assign it to the next cardholder who needs it.
Security Center does not know that the requested mobile credential was not accepted by the cardholder until the same mobile credential is assigned to someone else, at which time, Security Center automatically removes it from the current cardholder.