Configuring access control events to have multiple source entities - Security Center 5.12

Security Center Administrator Guide 5.12

Product
Security Center
Content type
Guides > Administrator guides
Version
5.12
Language
English
Last updated
2024-10-17

You can reduce network traffic and improve system performance by reducing the number of events that the Access Manager role must send to the Directory role by enabling a feature in the AccessManager.gconfig configuration file. This feature is useful for large access control systems with many levels of nested areas and cardholders in multiple cardholder groups.

What you should know

  • This feature is also applicable to ACaaS systems.
  • By default, the feature is disabled, and each event the Access Manager sends has a single source entity. For example, when a cardholder is granted access, Access granted events are generated for the cardholder, the door, the area, and so on, for each related entity. Enabling the feature allows the Access Manager to generate events with multiple source entities.
  • This feature is backward compatible with 5.9, 5.10.1.0, and 5.10.2.0, but not with 5.10.0.0.
    CAUTION:
    Before enabling the feature, ensure that none of your client workstations are using 5.10.0.0. Using 5.10.0.0 with this feature can result is events missing from the Monitoring task.

Procedure

  1. Open the AccessManager.gconfig configuration file in a text editor.
    The default location is C:\Program Files (x86)\Genetec Security Center 5.x\ConfigurationFiles.
  2. Set the EnableMultisourceEvents attribute to true.
    Example: EnableMultisourceEvents="false"
  3. Save and close the file.
  4. Restart the Access Manager role:
    1. From the Config Tool homepage, open the Access control task, and click the Roles and units view.
    2. Right-click the Access Manager role, and click Maintenance > Deactivate role ().
    3. In the confirmation dialog box that opens, click Continue.
    4. Right-click the Access Manager role, and click Maintenance > Activate role ().

Results

When the role comes back online, the change is applied.