Configuring visitor escort for turnstiles in delegation mode - Security Center 5.12

Security Center Administrator Guide 5.12

Product
Security Center
Content type
Guides > Administrator guides
Version
5.12
Language
English
Last updated
2024-09-13

Requiring visitor escort increases security for turnstile-accessible areas. Using Config Tool, you can set restrictions on visitor host configuration and add visitor delegation size limits.

What you should know

Visitor escort for turnstiles in delegation mode requires Synergis™ Softwire 10.7 or later with dumb interfaces. This procedure does not apply to visitor escort for turnstiles in single passage enforcement mode.
NOTE: Delegation mode is not to be confused with single passage enforcement mode. The latter mode is supported by dumb interfaces and Mercury controllers. For more information about this mode, see the Synergis Softwire Single Passage Enforcement Technote.

Procedure

  1. Click Access control > General settings and set Cardholder groups can escort visitors to OFF.
    General settings of the Access control task in Config Tool showing the Cardholder groups can escort visitors option disabled.
    If the option is left ON, the Visitor astray and Missing tail host events are not triggered.
  2. (Optional) Set Limit visitors for single host to ON and set a limit.
    General settings of the Access control task in Config Tool showing the Limit visitors for single host option enabled.
    NOTE: The defined number is the threshold above which a second host must be added. There is no limit to the visitor number for two-host delegations.
  3. Click Apply.
  4. Click System > General settings > Custom fields and click Add an item ().
  5. From the Entity type list, select Door ().
  6. From the Data type list, select Boolean.
  7. In the Name field, enter TurnstileANSSI.
  8. Click Save and close > Apply.
  9. In the Area view task, select the area in the entity tree.
  10. On the Advanced page, set Enforce visitor escort rule to ON.
  11. (Optional) Set Antipassback to ON.
    Advanced page of an area in Config Tool showing antipassback enabled.
  12. Select the area's door in the entity tree.
  13. Click the Custom fields tab, select TurnstileANSSI, and click Apply.
  14. (Optional) Click the Identity tab, and set the icon to a turnstile ().
  15. Click the Properties tab.
  16. In the Visitor escort and two-person rule section, set Maximum delay between card presentations to a higher value than the default five seconds to give visitors enough time to badge and pass through the turnstile.
    A visitor must present their credential and enter within the set delay, otherwise a Visitor astray event is triggered.
  17. Click Apply.
  18. In the Cardholder management task, ensure that the cardholders you want as designated hosts have the Can escort visitors option set to ON, and all other cardholders have Can escort visitors set to OFF.
    Cardholder in Config Tool with the Can escort visitors option enabled.
  19. Click Save and close.
    All cardholders created in Security Center versions before 5.7 SR2 have the Can escort visitors option enabled by default. You can use the Options check box in the Copy configuration tool to deactivate the Can escort visitors option for multiple cardholders at the same time. The Options check box will copies the values of the following:
    • Use extended grant time
    • Can escort visitors
    • Bypass antipassback rules
    • Security clearance
    Make sure to only use this feature on cardholders with matching option values.