Identifying who is granted or denied access at access points - Security Center 5.12

Security Center Administrator Guide 5.12

Product
Security Center
Content type
Guides > Administrator guides
Version
5.12
Language
English
Last updated
2024-09-13

You can find out which cardholders have been granted or denied access to selected areas, doors, and elevators by generating an access report.

What you should know

Access reports show you where a cardholder can go and when. There are two maintenance tasks that can produce access reports:
  1. Use the Cardholder access rights task to generate an access report that displays information about the cardholder, access rights, and their access rule properties. For more information on the details that could be generated by the report, see Report pane columns for the Cardholder access rights task..
  2. Use the Enhanced cardholder access rights task to generate an access report that displays information about the cardholders, advanced cardholder properties, credentials, access rights, and details about their last access event. For more information on the details that could be generated by the report, see Report pane columns for the Enhanced cardholder access rights task.. .
Tip: Perform your query on one access point at a time, so your report is more specific.

Procedure

To generate a Cardholder access rights report:

  1. From the Security Desk homepage, open the Cardholder access rights task.
  2. Set up query filters for your report. Choose one or more of the following filters:
    Doors - Areas - Elevators
    Restrict the search to activities that took place at certain doors, areas, and elevators.
    Cardholders
    Restrict the search to specific cardholders, cardholder groups, or visitors.
    Ignore access denied
    Turn on this filter to exclude cardholders and visitors who have only been denied access, and have not been granted access.
  3. Click Generate report.
    The cardholders associated with the selected access point through an access rule are listed in the report pane. The results indicate if the cardholder is granted or denied access, and by which access rule.
  4. To show a cardholder in a tile, double-click or drag a cardholder from the report pane to the canvas.
  5. To view additional cardholder information in the tile, click .

To generate an Enhanced cardholder access rights report:

  1. From the Security Desk homepage, open the Enhanced cardholder access rights task.
  2. Set up query filters for your report. Choose one or more of the following filters:
    Doors - Areas - Elevators
    Restrict the search to activities that took place at certain doors, areas, and elevators.
    Cardholder groups
    Restrict the search to specific cardholder groups.
    Cardholders
    Restrict the search to specific cardholders, cardholder groups, or visitors.
    Cardholder status
    Select the cardholder status to investigate: Active, Expired, or Inactive.
    Expand cardholder groups
    List the members of the selected cardholder groups in the report instead of listing only the cardholder groups.
    Expand cardholder credentials
    List the credentials of the cardholders in the report alongside the cardholder.
    Include perimeter entities
    Include the perimeter door information of the selected areas in the report.
  3. Click Generate report.
    The cardholders associated with the selected access point through an access rule are listed in the report pane. The results indicate if the cardholder is granted or denied access.
  4. To show a cardholder in a tile, double-click or drag a cardholder from the report pane to the canvas.
  5. To view additional cardholder information in the tile, click .

After you finish

If necessary, modify the cardholder's access rights.