You can investigate events related to access control units (AC fail, Unit
lost, and so on), using the Access control unit events
report.
What you should know
For example, you can use the
Access control unit events report
to see if any critical events relating to access control units occurred in the last week
by searching for the specific event and setting the time range.
Procedure
-
From the homepage, open the Access control unit events
task.
-
Set up the query filters for your report. Choose one or more of the following
filters:
-
Access control
units
-
Select the access control units to
investigate.
-
Event
timestamp
-
Define the time range for the query. You
can define the time range for a specific period or a relative period,
such as the previous week or the previous month.
-
Events
-
Select the events of interest. The available
event types depend on the task you are using.
-
Click Generate report.
The access control unit events are listed in the report pane.
IMPORTANT: You get an error message for each
Access Manager role that is offline when you run the query, even for roles
unrelated to the selected access control units. This happens because the
system cannot determine whether an offline Access Manager role managed any
of the selected access control units in the past.