Cloud Storage includes the following known limitations.
| Issue | Description |
|---|---|
| No Auxiliary Archiver | Auxiliary Archiver roles are not supported. Only video archives handled by Archiver roles can be uploaded to Cloud Storage. |
| No camera blocking | Camera blocking is only available for video sequences in local storage. After the local retention period, video archives in Cloud Storage are not restricted by camera blocking. |
| No enrolling specific cameras | Cloud Storage cannot be enabled or disabled for specific cameras. All cameras managed by an Archiver using Cloud Storage are uploaded to the cloud. |
| No events and actions | Events and actions are not supported for video archives in the cloud. Bookmarks, custom events, motion events, and video protection are not available after the local retention period. |
| No metadata streams | Metadata streams, including those for automatic license plate recognition (ALPR) and body-worn cameras (BWC), are only available for video archives in local storage. They are removed at the end of the local retention period. |
| No in-transit-and-at-rest encryption for files uploaded before 5.10.2.0 | Cloud Storage supports in-transit-and-at-rest encryption with Security Center versions 5.10.2.0 and later. |
| No motion search in the cloud | Motion search is only available for video archives in local storage. |
| No video thumbnails | Thumbnails are only available for video archives in local storage. They are removed at the end of the local retention period. |
| Migrate from existing Cloud Archives to the new Cloud Storage | To migrate from Cloud Archives to Cloud Storage, you must contact your Genetec representative. |
NOTE: If you have external SDK applications or macros
that use the video playback functionality and require programming information, contact your
sales engineering representative from Genetec Inc.