Media Gateway configuration tabs - Security Center 5.12

Security Center Administrator Guide 5.12

Product
Security Center
Content type
Guides > Administrator guides
Version
5.12
Language
English
Last updated
2024-09-13

You can configure the Media Gateway role from the Video task in Security Center Config Tool.

Media Gateway - Properties tab

Click the Propertiestab to enable the RTSP protocol on the Media Gateway and to configure the stream settings used by the Media Gateway to transcode video streamed to Security Center Web Client or Genetec™ Web App.
RTSP
RTSP protocol settings.
Enable
This option is turned off by default for security reasons. Turn it on to see the other settings.
Start multicast address
Start multicast address and port number for IPv4 and IPv6. In multicast, all video sources are streamed to different multicast addresses using the same port number, because multicast switches and routers use the destination IP address to make their routing decisions. Similarly, the Media Gateway assigns that same port number to all streaming cameras, starting with the specified IP address and incrementing the IP address by 1 for each new camera it encounters.
Listening port
Incoming TCP command port used by the Media Gateway.
Require TLS (RTSPS)
This option is turned off by default because RTSPS is rarely supported. However, if your client application does support RTSPS, turn it on to heighten the security of your system.
User authentication
This option is turned on by default for security reasons. When the switch is on, only authorized users can connect to the Media Gateway. When the switch is off, anyone can connect to the Media Gateway without credentials.
NOTE: The cameras that an RTSP client application can view in the system depend on the user account the client uses to log on to Security Center. If RTSPS is disabled, you must specifically add the users you allow to access this Media Gateway role to the Accessible to list. Assign to each user a different password than the one used for connecting to Security Center to minimize the risks of exposing their Security Center passwords. If RTSPS is enabled, the Media Gateway uses regular Security Center credentials to validate access. Moreover, the Security Center users must have the Log on using the SDK privilege.
HTTP
HTTP ports and URL settings.
Use the default web ports of the server
By default, the Media Gateway communicates with the Mobile Server, Web App Server, and Web Client Server roles over HTTPS port 443 and HTTP port 80. These ports are defined on the servers that host the Mobile Server, Web App Server, and Web Client Server roles respectively. If your IT policy requires different ports, or there is some sort of conflict, you can change the ports. Turn off the option to use the default ports, then change the HTTP port and secure HTTP port settings.
IMPORTANT: If you have an unsigned (invalid) SSL certificate and end-users monitor video in Security Center Web Client or Genetec™ Web App using Mozilla Firefox or Microsoft® Edge browsers, ensure that the ports set on the Media Gateway match the ports on the web server.
Web address
Define the suffix of the URL used by the Mobile Server, Web App Server, and Web Client Server roles to connect to the Media Gateway. The format of the URL is https://<host>:<port>/<web address>, where host is the IP address or host name of the server that hosts the Media Gateway role, port is the HTTP port or the HTTPS port, and web address is media by default.
Video streaming
Video settings for streaming video over HTTP. These settings are only used by Security Center Web Client and Genetec™ Web App. For streaming to mobile devices, the Media Gateway follows the settings configured for the Mobile Server role.
Default live stream
The default stream used for streaming live video. It is either one of the five standard streams: Live, Recording, Remote, Low resolution, High resolution, or it is Automatic.
With the Automatic option, the Media Gateway decides between the Low resolution, the Live, or the High resolution stream, based on the resolution of the viewing tile in the browser. The following thresholds help the Media Gateway make that decision.
Low resolution to Live
Resolution at which the Media Gateway decides to use the Live stream. Below this resolution, the Media Gateway uses the Low resolution stream.
Live to High resolution
Resolution at which the Media Gateway decides to use the High resolution stream.
Allow transcoding
Controls whether the Media Gateway should be allowed to transcode and in what situation. Transcoding is CPU-intensive and requires high-end servers.
Never
The Media Gateway never transcodes. If the client device cannot decode the stream, the error "Unsupported codec" is displayed.
Only for PTZ control and Mobile Server
The Mobile Server role can request transcoded streams at any time. Other applications can only use transcoding to reduce video latency while the user is controlling a PTZ, otherwise an error message is displayed.
Always (for unsupported devices and codecs)
The Media Gateway transcodes when:
  • The client application requests it.
  • PTZ camera is being moved (to reduce latency).
  • The codec used by the camera is not supported by the client application.
Maximum resolution for MJPEG transcoding
When transcoding, downscale the resulting transcoded stream to this resolution. Stream that are not transcoded are untouched.
Frame rate
Maximum frame rate of the resulting transcoded stream.

Media Gateway - Resources tab

Click the Resources tab to configure the servers assigned to this role. The Media Gateway role does not require a database.
Servers
Servers hosting this role.