Every time your Security Center license is
updated (new camera connections added, expiry date extended, and so on), you must reapply it
to your main server for the changes to take effect.
What you should know
Reapplying your license does not require
reactivating your license.
Procedure
-
Open Server
Admin.
-
Enter the server password that you set during the server installation, and
click Log on.
-
Under the License section of the Overview
page, click Modify.
-
In the License management dialog box, reapply your license
in one of the following ways:
- Web activation
- (Recommended) Reapply your license from the internet. In the dialog
box that opens, enter your System ID and Password and
click Activate. The process is
complete.
Your system ID and password are specified in the
Security Center License
Information document. Our Customer Service team sends
you this document when you purchase the product.
- Manual activation
- If your computer does not have internet access, reapply your
Security Center license
manually using a license file. Continue with the next step.
-
From a computer with internet access, open GTAP at: https://portal.genetec.com/support.
-
On the Login page, do one of the following:
- Enter your system ID and password, and then click
Login.
- Enter your GTAP user account (your email address) and password, and then
click Login
-
On the GTAP homepage, open the Genetec Portal menu and
click .
-
On the System Management page, type your system ID and
click Search.
The
System Information page opens.
-
In the License information section, and do one of the
following:
- Below License Key, click
Download, and save the license key to a
file.
- To have the license key (.lic file) sent to you through email, click , enter your email address, and click
OK.
-
Return to the Server Admin that
is connected to your Security Center
main server.
-
In the License management dialog box, do one of the
following:
- Paste your license information from the license key file by copying the
content from a text editor.
- Browse for the license key (.lic file), and click
Open.
-
Click Activate.