After you create an alarm and configure its basic properties, there are additional properties you can set.
Procedure
- Open the Alarms task and click the Alarms view.
- Select the alarm to configure, and click the Advanced tab.
-
Set the following options:
- Reactivation threshold
- The minimum time that Security Center must wait after an alarm is triggered before it can be triggered again. This option prevents the system from repeatedly triggering the same alarm before it is resolved.
- Alarm procedure (URL)
- Enter the URL or the web page address corresponding to the alarm procedure, which
provides alarm handling instructions to the operators. The web page is displayed when
the user clicks Show alarm procedure (
) in the alarm widget in Security Desk.
- Schedule
- Assign schedules to define when this alarm is in operation. You can assign more than one schedule. Outside the periods defined by these schedules, triggering this alarm has no effect.
- Automatic acknowledgment
- Turn this option on to let the system automatically acknowledge this alarm if no one
acknowledges it before the specified time in seconds. This option is recommended for
low-priority alarms that serve to alert the security operator, but do not require any
action. When this option is turned off, the system follows the Auto ack
alarms after option configured at the system level in Server
Admin.NOTE: Automatic acknowledgment does not apply to alarms that have an active condition attached. To acknowledge those alarms, you need to forcibly acknowledge them. This requires the Forcibly acknowledge alarms privilege.
- Create an incident on acknowledgment
- Turn this option on to prompt the Security Desk user to report an
incident every time they acknowledge an alarm.NOTE: Turning this option on turns the automatic acknowledgment option off.
- Automatic video recording
- Turn this option off to prevent video to start recording when the alarm is triggered. This option is turned on by default.
- Protect recorded video
- Turn this option on to protect the video recordings associated to an alarm from deletion for the specified number of days. This option is turned off by default.
- Alarm sound
- Select the sound to play when a new alarm occurs. This sound overrides the default
sound configured in Security Desk > Options > Alarms.NOTE: For a sound to play when an alarm is triggered, you must click Security Desk > Options > Alarms and enable the Play a sound option.
- Color
- Select a color for the alarm. The color applies to the overlay of the alarm video when it is displayed in a tile in the Alarm monitoring or Monitoring task. This color is also displayed on maps when alarms are triggered.
- Click Apply.