Setting up mobile credential profiles - Security Center 5.12

Security Center Administrator Guide 5.12
Product
Security Center
Content type
Guides > Administrator guides
Version
5.12
Language
English
Last updated
2024-09-13

Before you can assign mobile credentials to cardholders and visitors, you must purchase the service of a mobile credential provider and configure mobile credential profiles in your system in either the Mobile Credential Manager role or in the Access control task.

Before you begin

Purchase one or more services from a mobile credential provider.
NOTE: If HID Global is your mobile credential provider, you must purchase subscription user licenses and add credential types for each format you want to support. Credential types are identified by unique part numbers. For each credential type in use, you must configure a mobile credential profile in Security Center.

If the credential type uses a non-standard card format, you must create a custom card format in Security Center before setting up the mobile credential profile. Name the custom card format the same as the credential type's card format. For information about creating custom card formats in Security Center, see this topic on the TechDoc Hub.

What you should know

  • A mobile credential profile links a part number from your mobile credential provider to your subscription so that you can create mobile credentials in Security Center.
  • You cannot have more than one HID mobile credential from the same mobile keyset, even if the credentials use different part numbers. The keysets are configured on the HID side. For more information, contact your HID representative.
  • Starting in Security Center 5.10, you can create mobile credential profiles using the Mobile Credential Manager role. If the role is created, you can no longer create the profiles in the Access control task.
    NOTE: It is recommended to use the Mobile Credential Manager role to create mobile credential profiles.

Procedure

  1. To create a mobile credential profile in the Mobile Credential Manager role:
    1. Open the System task, and click the Roles view.
    2. Click the Mobile Credential Manager role, and then click the Configuration tab.
    3. In the Mobile credential profiles section, click Add an item ().
  2. To create a mobile credential profile in the Access control task:
    1. Open the Access control task and click the General settings view.
    2. In the Mobile credential profiles section, click Add an item ().
    3. In the Provider Type Selector dialog box, select a mobile credential provider and click OK.
  3. In the Mobile credential profile editor dialog box, enter the following information:
    Name
    The name used to identify this mobile credential profile in Security Center. Include the facility code and the card format in the name to help the operator select the correct profile.
    Description
    The description of this profile.
    Type
    (Read-only) Your mobile credential provider.
    Organization ID
    The numeric ID issued to your company by HID Global.
    Client ID
    The client ID associated to the system account you created on the HID Origo Management Portal.
    Password
    The password you created for your system account on the HID Origo Management Portal.
  4. Click Load part numbers.
    The part numbers from the mobile credential portal populate the Part number menu.
  5. From the Part number list, select the part number corresponding to your credential profile.
    NOTE: The Card format and Facility code fields are automatically completed based on the part number that you select. Not all part numbers have facility codes.

    If the card format is displayed in red, you cannot save the configuration. Open the Access control task and create the custom card format for the credential type, and then restart the mobile credential profile configuration.

    Part number
    The part number identifying the credential type you intend to use.
    Card format
    The card format corresponding to the selected part number.
    Facility code
    The facility code corresponding to the selected part number.
  6. Click OK, and then click Apply.
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