If you have a large number of video units in your system, you can update their
passwords in batches from the Hardware inventory task.
Before you begin
Back up the Unit Assistant role
database. It is used to store the last five password change requests of all
units.
CAUTION:
Changing a
unit password causes a short recording interruption, so choose a time of day that minimizes
disruption to your operations.
What you should know
-
You need the Update video unit password
privilege to perform this operation.
-
Only certain
models of video units support the password update feature from Config Tool. You might have to upgrade the unit
firmware for this feature to work. For the list of manufacturers that
support this feature, see Manufacturers that support password update.
-
Always test this feature on a few units before
applying it to a large batch of units of the same brand and model.
Procedure
-
From the Config Tool homepage, open the
Hardware inventory task.
-
Set up the query filters for your report.
Choose one or more of the following filters:
-
Units
-
Select individual units or roles to investigate. Selecting a role is
equivalent to selecting all units managed by that role.
-
Custom fields
-
Restrict the search to a predefined custom
field for the entity. This filter only appears if custom fields are
defined for the entity, and if the custom field was made visible to you
when it was created or last configured.
-
Click Generate report.
The selected units are listed in the report pane.
-
Ensure that the units whose password you want to update are online.
-
Select the units you want to update and click Update password
().
The system automatically generates a strong password for each selected unit and
sends a password change request to each.
-
Confirm that the passwords have been updated by waiting a minute and then regenerating
the report.
In the
Last password change result column, the message
Password changed successfully is displayed.
NOTE: You can verify the password by
clicking
Show password (
) in the
Password column.
-
Export the new unit passwords and
keep them in a safe place.