Viewing entity health status and availability - Security Center 5.12

Security Center Administrator Guide 5.12
Product
Security Center
Content type
Guides > Administrator guides
Version
5.12
Language
English
Last updated
2024-09-13

Using the Health statistics report, you can check the availability statistics of your system entities and monitor the health of your system.

What you should know

By monitoring the health and availability of resources such as server roles, video units, door controllers, intrusion detection panels, and so on, you can identify instabilities and prevent critical system failures.

Availability is expressed as a percentage in the report pane.

Procedure

  1. Open the Health statistics task.
  2. Set the query filters for your report:
    Event timestamp
    Define the time range for the query. You can define the time range for a specific period or a relative period, such as the previous week or the previous month.
    Observer entity
    The entity (role, server, unit, and so on) that reported the event.
    Show current health events
    Restrict the search to entities with active health events. Only entities with events that have been active for longer than the specified duration are listed in the report.
    Source entity
    Source entity of the event.
    Source group
    Source entity group of the event. Usually a role or a unit.
    NOTE: The Health statistics report only returns data for entities that exist in the query time range. For example, if an entity is deleted prior to the time range set in the query, that data is ignored.
  3. Click Generate report.

Results

The report pane lists the health statistics for the selected entities. If health statistics could not be calculated for a given role or entity, the reason is shown in the Calculation status column:
One or more events used to calculate availability are currently disabled
The system administrator must select which health events to monitor by configuring the Health Monitor role.
One or more servers from the system are offline
The server hosting the selected role is offline, therefore the health statistics for the role cannot be calculated.

Example

A door controller called Gym was down four times over the last week, producing 90.72% availability. From the report results, you can see that this door controller is a potential concern, and have a maintenance crew investigate the door.