You can perform many of the Security Desk monitoring and investigation functions from your smartphone using Genetec™ Mobile.
To use the Genetec Mobile features, you need to:
- Configure the Mobile Server role.
- Install Genetec Mobile on your smartphones (Android and iOS).
- Configure your networks (Wi-Fi, VPN, and so on) so that the mobile devices can connect to the Mobile Server role.
The following sections describe the features that are available through Genetec Mobile.
Genetec Mobile features
A mobile user is a Security Center user. Thus, what the user can do on the Genetec Mobile app is defined by user privileges and access rights, the same way it does on Security Desk.
- Secure connection to Security Center system
- Area view (similar to the Monitoring task in Security Desk)
- View Security Center entities as a list or as tiles (cameras are shown as thumbnails)
- Add or remove entities from favorites
- Show or hide inactive entities
- View cameras
- View cameras in landscape or portrait mode
- View cameras in a layout mode or in full screen mode
- Live video control (PTZ, presets, add bookmarks, digital zoom, and more)
- Playback video control (timeline, bookmark markers, go to specific time, and more)
- View live and playback video simultaneously (picture in picture)
- View camera sequences (all cameras are displayed simultaneously)
- View doors (lock and unlock door, set maintenance mode, override unlock schedule)
- View live ALPR events (reads and hits) on ALPR units
- View display layouts (only cameras and doors are supported)
- Maps (similar to the Maps task in Security Desk)
- Display on the device-native map, entities represented as map objects on the user or system default map
- Only supports GIS maps (not maps imported from image files)
- Only show cameras, camera sequences, doors, fixed ALPR cameras, patrol vehicles, and other mobile users on the map
- Alarms (monitor and acknowledge alarms as in Security Desk)
- Threat levels (view and set threat levels as in Security Desk)
- Video events (query and filter bookmarks and camera events as in Security Desk)
- Two-way messaging with Security Desk users and other mobile users
- Stream video from the device camera
- Customizable options:
- Language (English or French)
- Distance unit (Imperial or Metric)
- Default startup page (Maps, Area view, Alarms, Threat levels, Video events)
- Auto logon (ON or OFF)
- Video over cellular (ON or OFF)
- Advanced settings
- Enforce security validity (ON or OFF)
- Prevent redirection (ON or OFF)
- Enable debugging (ON or OFF)
- Show diagnostics (for Support)
- Share location (ON or OFF)
- Notifications (ON or OFF)
Mobile features in Security Desk
- Track mobile users on maps
- Two-way messaging with mobile users (from the map or through hot actions)
- Share cameras with mobile users (from the map or through hot actions)
Mobile features in Config Tool
- Configure Security Center users for Genetec Mobile (requires the Mobile application privilege)
- Configure Security Desk users to track mobile users (requires the View mobile users privilege)
- Mobile Server configuration (using the System task)
- Configure common Genetec Mobile behavior, such as session timeout
- Configure role failover and load balancing
- Enable or disable Security Center Mobile features
- Enable new Security Center Mobile features introduced after your current Security Center release
- View all mobile devices that ever connected to your system (using the System
status task)
- View mobile device configuration (OS version, app version, current user, and so on)
- Blacklist a mobile device (prevent future connections from that device and log off current user)
- Kick out a mobile user (forced log off)