Defining the maximum file size of pictures - To improve the sharpness of the cardholder and visitor pictures, you can increase the maximum file size for pictures that are stored in the Directory database. - Security Center 5.13

Security Center Administrator Guide 5.13

Product
Security Center
Content type
Guides > Administrator guides
Version
5.13
ft:locale
en-US
Last updated
2026-01-19

To improve the sharpness of the cardholder and visitor pictures, you can increase the maximum file size for pictures that are stored in the Directory database.

What you should know

The maximum file size applies to cardholder and visitor pictures and to all image data fields in Security Center. This setting also applies to the Import tool, and can be modified while running this tool. When loading image files, Security Center automatically reduces the image size so that their file size is under the limit you set.

The default value is 20 KB. You can set the limit anywhere between 20 and 5000 KB.

CAUTION:
If you're using SQL Server Express, be aware that it limits the database file size to 10 GB. The Directory database stores cardholder pictures, and a high number of cardholders with large picture sizes can cause the database to exceed this limit, which might lead to system failure. To avoid issues, consider upgrading to SQL Server Standard or SQL Server Enterprise Edition.

Procedure

  1. Open the Access control task and click the General settings view.
  2. In the Maximum picture file size option, set the maximum number of kilobytes.
  3. Click Apply.

Results

The new limit will apply to all future image field updates.